It only took a few weeks for my two dune loungers to look sad and shapeless. It seemed to be much less "stuffed" than in the pictures in the ads and on the website. A year later I figured I'd try salvaging one of them by purchasing a "refill." The refill, a bunch of styrofoam-like beads came in what appeared to be another insert cover with no instructions (why aren't the beads just in a bag or something? What am I supposed to do with this empty insert now? Why are there no instructions on the website or with the packaging?). It was infuriatingly difficult to get these beads into one of the original inserts, with beads predictably going everywhere. I was able to get most of the beads that came into one insert, but there wasn't enough to add to the 2nd insert so my chair is still floppier than I'd like. Given the expense of buying the chair in the first place, it was a disappointment to spend an additional $80 dollars and still not have a fully filled chair. Not impressed.
