Customer reviews

Based on 207 reviews
Ottomans in Marshmallow Velvet

We have these at the base of our bed instead of a bench. Not only are they comfortable to lounge on and watch television they also are unassuming and you don’t bang your foot on them like a bench when getting out of the bed in the middle of the night. We love our Palermo house items / this is our third addition. We also have the outdoor ones and LOVE those by the pool.


Purchased the Dune Lounger and could not be happier. Amazing customer service and product quality. Shipped same day and received within days of purchase. Will definitely be back for more.

Love this ottoman!

Perfect dimensions, can be used as a footrest or a comfy seat!

Excellent product

Very nice and stylish. Very comfortable. Great website and delivery

Big comfy lounger

I love these loungers so much that I just ordered a second set. The lounger is low, wide and very comfortable

Amazing outdoor set up

Super easy to put together and clean, they seem durable and they look chic and inviting. Contemplating seriously about getting one for indoors.


Loved them have some before

Love Dune Lounger

I was searching for a comfy lounger for my library room, and Dune Lounger worked out perfectly! It was easy to assembly, vegan leather is very pleasant in touch, and it is super comfortable!!!

Missing part of order

Outdoor cover arrived later. Very comfortable. Probably worth high cost depending on how it wears. Cover not worth money. Will buy more without cover.

Did not ship entire order

The chair is comfortable but they did not ship the weather cover and I didn’t realize it so I left it out in the rain and then I got a follow up email saying they didn’t ship the right cover. Why didn’t they call me instead? So I intend to use it outside and leave it outside so why send just part of the order - it just doesn’t make sense. So I would say unless they can guarantee shipment within a certain time they should not charge your credit card or take your money until they ship the full order.

Comfiest….coziest….sheets and comforters ever

Hands down best feeling sheets and comforter ever….AND….best customer service

Great product

Comfortable and cool

Love this chair

fast shipping, great quality and super comfy

Love my Dune Ottoman pink velvet chair and ottoman!

I can’t believe how quickly it shipped and how easy it was to insert the bean bags into the velvet covers! I am so excited for my balcony to be finished so I can order the outdoor ones! LOVE LOVE LOVE them

Beautiful and Comfortable!

I was so happy I found my Dune Chairs along with the Wool Area Rug! Their comfort and style gave my space exactly the feel I have been looking for. Now, I gravitate to this room, just wanting to drink coffee, read and be present.

Great outdoor lounger

Beyond comfy for late afternoon naps on the porch. Marine vinyl is excellent for clean up! Highly recommend. Very responsive customer service.

Chair &ottoman

This is beautiful. Love the material and the color.
Comfort outstanding.

Amazing product!

I find them on Instagram, normally, I’m very flaky about all the promotion Instagram, but this one was a excellent choice! Highly recommended good service, quick shipment, and good quality!

Love this!

Ordered our first lounge chair and plan on getting a bunch more!! Looks great, my toddler loves to play on it, and it’s so light I can easily move it around the house. Prefer this to a bulky couch so the room doesn’t feel crowded. Very comfy.

Love my lounger!

Amazingly Comfortable

I have bought two different sets of these loungers (chartreuse and metallic blue) and we love them. Incredibly light but so comfortable. These are perfect for sunning on our dock!

Love everything but the colour is off

The chairs are amazing. I do feel the colour in the images did not match the colour I received. I’ve returned them since. Thank you!! Reordering new covers.

Hi! We're sending you the new set of covers in Oat to replace your Ginger covers!
There certainly can be some variation in the true color from photos, so we recommend ordering swatches if you are unsure or would like to verify in person!

Love my outdoor lounge set

Super comfortable. Was surprised that the vinyl ‘fabric’ feels good even in very hot weather. The bean bag inserts make it really easy to set up the chair and ottoman. The amount of fill provides back support while still creating the comfy sinking in feeling. My new outdoor hangout spot!

great customer service

i have had the most wonderful experience with customer service. so kind and understanding. i had to delay a shipment twice and then change again to move forward. The company was just great. All also add that I love my chair and ottoman

The best customer service!

Palermo House customer service really caters to their clients! Super quick response when I needed help with my Dune Lounger refill.